On December 15 , China Railway announced that its ticketing service hours will be extended and refunds processed 24 hours daily.
Previously, the system will conduct operation and maintenance inspections every Tuesday from 23:30 to 5:00 on Wednesdays, and suspend internet ticket sales during this time .
Now, the daily ticket sales and change service hours of the Railway 12306 website and mobile APP will be extended from 5 am to 23:30 daily to 5 am to 1 am the next day, and refunds will be processed 24 hours daily.
The railway department has also optimized and adjusted the reimbursement voucher collection period from the original 30 days to 180 days . In other words, within 180 days after boarding, you can receive the reimbursement voucher. It should be noted that if the printed reimbursement voucher is lost or destroyed, it cannot be reprinted .